Frequently Asked Questions about Tractors Provider
Question 1: How can I trust Tractors Provider?
Answer: Tractors Provider is a verified and reliable exporter of agricultural machinery, serving farmers across Africa, the Middle East, and Asia. We are committed to delivering high-quality tractors and farm implements along with outstanding customer service. For inquiries or assistance, feel free to contact us at [email protected] for more information.
Question 2: Where are you located?
Answer: Our head office is located in Ajman, United Arab Emirates. We export tractors and implements across several African countries including Nigeria, Kenya, Uganda, Ghana, Botswana, and Tanzania.
Question 3: What brands of tractors do you sell?
Answer: We supply top-quality tractors from trusted brands including Massey Ferguson, New Holland, and John Deere. All models are available in brand-new condition, and select models are also available as reconditioned units.
Question 4: Do you sell farm implements?
Answer: Yes, we offer a wide range of ISO-certified farm implements such as disc ploughs, rotary tillers, ridgers, boom sprayers, trailers, and loaders, all compatible with our tractors.
Question 5: Do you offer tractor and implement combo packs?
Answer: Absolutely! We provide Combo Packs that include a brand-new tractor with selected implements at discounted rates. These are perfect for small to medium-scale farmers. Send your inquiry to [email protected] for a quote.
Question 6: Can I get a discount on bulk orders?
Answer: Yes, we offer special discounts for dealers, resellers, and farmers purchasing in bulk. Email us at [email protected] with your requirements to get a custom quote.
Question 7: What is the condition of your tractors and implements?
Answer: We sell brand-new tractors and implements. Our reconditioned tractors are thoroughly inspected, repaired, and painted to ensure excellent working condition before delivery.
Question 8: Do you have physical stock available?
Answer: Yes, we maintain physical stock in Ajman, UAE, and use trusted shipping channels to deliver tractors and implements efficiently across Africa.
Question 9: How do I place an order?
Answer: Visit our website www.tractorsprovider.com, select the tractor or implement you need, and click “Send Inquiry” or go to the inquiry form. Fill in your details, and our sales team will respond shortly. You can also email [email protected].
Question 10: What are your payment methods?
Answer: We accept payments via telegraphic bank transfer (TT) and cash at our Ajman office. All transactions are backed by a pro forma invoice for transparency and security.
Question 11: Which currencies do you accept?
Answer: We mainly accept payments in US dollars (USD). In select countries or for bulk purchases, we may accept local currency depending on your location and agreement.
Question 12: What is the difference between FOB and CIF?
Answer: FOB (Free on Board) covers the cost of the tractor or implement only. CIF (Cost, Insurance, and Freight) includes the product price, marine insurance, and shipping to your nearest port.
Question 13: Are port clearance charges included in CIF?
Answer: No, CIF pricing does not include port clearance or local customs charges. These are payable by the customer. However, we can assist with clearance in certain regions for an additional fee.
Question 14: How long does delivery take?
Answer: Shipping generally takes 6–8 weeks after payment confirmation, depending on your location and shipping schedule. We provide tracking and updates throughout the delivery process.
Question 15: Can I get after-sales support?
Answer: Yes. Our team offers guidance on usage, maintenance, and spare parts. We are available via email or WhatsApp for support even after the delivery.
Question 16: How can I request a quote?
Answer: To receive a custom quotation for tractors, implements, combo packs, or bulk orders, please email [email protected] with your requirements and location. Our team will respond promptly.
